American Hair Imports

Refund Policy:

All hair has been inspected before shipping. Please understand that if hair has been used, cut or tampered with, there are absolutely no refunds or returns allowed. Because of the nature of our business, returns are granted within 5 days of receiving products. There is a 50% restocking fee, plus reimbursement of shipping charges on all returns unless there is a manufacturers error. Please inspect all products at time of delivery. In addition, a sample pack of hair is available for $25.00. Color Rings are also available in European and Ethnic Textures. These tools will allow potential customers to test the quality of the product. Please understand, there are absolutely no returns on custom hair replacement systems.

Product Safety

I understand that these are professional products and that the application of hair augmentation may be attached to existing hair in a variety of methods. Such Application may necessitate the use of special tools and equipment and if not applied correctly could result in stress or pressure on existing hair, which could have a negative effect on the life of the existing hair. Even though the application methods used to attach the augmentation to the hair has been proved safe, and successful, hair loss can occur without proper training. I understand that on-site training is available and I/company will not hold American Hair Importers responsible for improper application techniques. For onsite training please call 206-333-1259.

Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

For additional answers to your questions, please check out our FAQ's